What We Collect and Why It Matters
We collect the information you provide when you register — your name, email address, phone number, and the payment method you connect to your account. If you fund your account through bKash, Nagad, or Rocket, we record the transaction reference and wallet number to verify deposits
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and process withdrawals correctly. We do not store your full mobile banking PIN or one-time password at any stage. Beyond registration data, we collect device and session information automatically — your browser type, IP address, and the pages you visit within the lobby. This helps us
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detect unusual login attempts and keep your account secure. We also use this data to understand how the platform performs across mobile and desktop, so we can improve the account experience. Any data tied to your bKash, Nagad, or Rocket wallet is handled under strict access
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controls and is never sold to third parties. Retention periods vary by data type — account records are kept as long as your account remains active, while session logs are cycled on a shorter schedule. Whether this policy applies to you depends on your local law
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and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.